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From the moment you place your order on our website, we carefully prepare and dispatch your package within five business days. Each item is thoughtfully inspected and securely packed to ensure it arrives in perfect condition. Once shipped, you will receive a confirmation with tracking details so you can follow your delivery every step of the way.

For international shipping, we dispatch your order within five business days of purchase, just as we do with domestic deliveries. Depending on the destination country, delivery typically takes 7–10 business days from the shipping date. Please note that for items from the outlet collection, all customs duties and VAT are the responsibility of the recipient. We work with trusted international carriers to ensure your order arrives safely and efficiently wherever you are in the world.

You can return items within 14 days from the date of delivery if they are unused, unworn, and in their original packaging with all tags attached.

Return shipping costs must be paid by the customer, and it’s recommended to use a trackable service.

Once the returned item is received and approved, refunds are processed to the original payment method within 7–10 business days, though original shipping costs are not refundable.

Certain items like underwear, swimwear, or custom products cannot be returned for hygiene or safety reasons unless they arrive defective or damaged.